Konnectclub Event Platform has built-in support for interactive live-streaming of your ticketed shows. You can reach a large online audience and offer a high quality live-streamed virtual experience. With just one quick setting, you can add live-streaming to your existing event, or create a new virtual event.
Note: Live Streaming functionality is only available for events which are created with a Business Account. Your customers will be required to purchase a ticket for your event in order to gain access to the live stream.
Turn on Live Streaming
- For existing events, click "Edit' to go to Event Settings form. If you are creating a new event, you are already on this form before you hit Save.
- Scroll down to find the Live Stream Mode setting. Set this to "Interactive Broadcast".
- Save you event for the changes to take effect.
Once the live stream mode is turned on, your customers will see it indicated on the public event page. On the schedule date and time of your event, your customers will be able to view it directly on your event page. There is no additional software or download required.
Additional Live Streaming Settings
Once an event is enabled for live-streaming, you can also activate additional related features, such as
- Automatic Recording - If enabled, a recording of the show will be available for 24 hours for on-demand viewing. Viewers would still need a ticket code to view the recording. If they have already purchased a ticket for the event, the same ticket would grant them access to the recording. If they didn't purchase a ticket before, they can purchase one as well while the recording is available.
- Tip Jar - If enabled, a Tip button will be displayed during the live-stream and viewers will be able to make impromptu tip payment on the screen without leaving your live performance.
Test Your Live Streaming
Once the live stream mode is turned on, you will be able to test it privately. This allows you to ensure that you are familiar with various controls and capabilities, as well test your A/V and network set-up.
In order to perform test, you must log-in to your business account dashboard and access the event page from there. On the event page, click the Test button to see the options to either Present or Watch the feed. We recommend doing both in two separate browser windows or, if possible, on two different computers/devices, in order to test the whole end-to-end experience.
Test as a Viewer
Click the "Watch" button. The box will convert to a feed viewer. It will indicate that no presentation has started yet. Once the presentation starts, it will automatically connect and start showing the feed.
Test as the Publisher
Important: You must allow both camera and mic access when you are prompted by the browser. If you accidentally didn't allow them first time, or of you have disabled them previously, you will need to go to website preference under your respective browser settings to reactivate it for www.konnectclub.com.
On a separate browser window, please click "Present" from the Test prompt. You will be taken the to the Live Stream Presenter virtual stage.
- Your virtual stage would look like the following with a live camera preview. At this point, you are in a "Preview" mode, not live yet.
- You can change your A/V settings by clicking the "Setup" button from the top panel. The setup will show you the following prompt. If you have an audio or video equipment connected to this computer, and if they are recognized as valid devices for your computer, then they will show up in the list.
- The setup prompt also allows you to select high definition audio bit-rate, stereo mode etc. Our virtual stage is designed for professional performance, hence we offer all these granular settings to play with.
Important: We recommend selecting 128 Kbps Audio Bit-rate. A lower bit-rate setting or Auto Bit-rate will significantly degrade the sound quality. A higher bit-rate setting (higher than 128 Kbps) may make the audio slightly better, however it will also demand lot more upload bandwidth on your internet connection and might make the live-stream choppy if the internet connection is not strong enough
- Once you have made your selections on the Setup prompt. please click "Apply". This is required as otherwise the changes will not take effect.
- At this point, you can go live by clicking the "Publish" button on top. Your stage will convert to Live mode, will also show a MOS indicator of your network performance, and a live count of your viewers. if you are testing your viewer on the same or nearby computer, please make sure to hit the Mute button from the top panel in your publisher stage to avoid audio feedback.
- Once you have published your feed, please visit back the widow that had the viewer on. You should see your live feed beaming in there.
Test Mode Recording
You can record your test mode sessions and playback locally. This could be useful for you to quickly test your A/V set up before the live concert. You can check various camera angles, sound quality, gain settings, positioning of mic and other configurations of your set-up using this.
To create a recording, go to the Test▸Present▸Publish (as usual for testing) and then click the Record button from the top control panel. While the recording is in progress, the button will indicate so. When you are done, press the same button again to stop recording and the recorded video will open in a separate tab immediately for you to view.
Important: Test Mode Recording functionality is only available in Google Chrome and Microsoft Edge Chromium browsers on PC and Mac.
The publisher interface also allows you to share your entire computer screen, or a program or a browser tab into your live-stream. Select the "Share Screen" option and follow through the prompt presented by your browser to select the desired application or the entire screen. You can select an additional option to include audio, if your browser supports sharing screen audio (currently supported only in Google Chrome on Windows and macOS). You can use the Setup options to tune your audio quality, or select the audio from another audio input device.
Share Screen option is not displayed on browsers where the functionality is not supported.
OBS Studio is a popular live-streaming software used for mixing multiple camera feeds, dynamic scene transitions, filters and many other functionalities. You can use OBS Studio with Konnectclub real-time live streaming using the following approach -
- Use Google Chrome browser on both Windows and macOS for this purpose
- Setup your OBS scenes as usual. Only add Video inputs, do not route your audio through OBS.
- Install a virtual camera driver for OBS, follow the instructions specific to your operating system
- Go to OBS Studio, select Preferences -> Video and select 1280 X 720 as the resolution for both Base (canvas) and Output (Scaled).
- Select Tools -> Start Virtual Camera in the main OBS Studio window to start the virtual camera output.
- Go to the Setup option in your Konnectclub Live-stream Stage and select OBS Virtual Camera as the Video Source. Make sure that the Video Resolution is set to 1280 X 720.
- Select your desired Audio Source directly from the Setup option
Note: We are no longer recommending the screen-sharing approach for using OBS as we had documented before. This newer virtual camera approach is simpler and more streamlined.
Konnectclub live streaming platform is supported on a wide range of modern web browsers and devices. Please see below for a complete list.
Note: For publishers, we recommend using Google Chrome both on Windows and on macOS. Please make sure your browser version is up-to-date and there is no update pending. We do not recommend using iOS device or Android device for publishing high-quality live-stream.
Google Chrome for Windows and macOS (latest release version)
Google Chrome for Android (latest release version)
Google Chrome on iOS is not supported for publishing live-stream. We recommend using a Mac or a PC for publishing your live-stream reliably.
Microsoft Edge Chromium on Window (version 79+)
Internet Explorer 11 and Non-Chromium Edge versions are not supported
Firefox (latest release version)
Firefox for Android (latest release version)
Safari on macOS (latest version, 12.1+)
Screen sharing is only supported on Safari 13+ on macOS. External microphones may not work reliably.
Safari on iOS 12.2+ (latest version)
Screen sharing is not supported on Safari iOS. External microphones may not be recognized as an audio source.
A wide variety of USB microphones and cameras can be used for live-streaming on Konnectclub platform. We recommend using a PC or Mac for publishing a live-streaming session. Live streaming from a phone, tablet or a mobile device is not recommended.
In the order of priority, we recommend that you consider having -