You can watch the live-stream directly on the event page using your web-browser. You do not need to download another software or follow a link to access the live-stream.
We recommend using Safari on iOS devices, and Google Chrome on Android devices, PC, and Mac for the most reliable experience of viewing the interactive live-stream. However, following browsers are also supported. If you do not see a web-browser on this list, it is not officially supported and might experience issues if you try to use that. Many smart TVs do not have the latest web browser installed and thus may not be able to connect to the live-stream.
Important: Konnectclub App for iOS and Android cannot be used to watch live streams. Please use one of the supported browsers below on your device.
Google Chrome for Windows & macOS (latest release version)
Google Chrome for Android (latest release version)
Google Chrome for iOS is no longer supported on iOS 14
Microsoft Edge Chromium (version 79+) for Windows & macOS
Internet Explorer 11 and Non-Chromium Edge versions are not supported
Firefox on Windows and macOS (latest release version)
Firefox for Android (latest release version)
Safari on macOS (latest version, 12.1+)
Safari on iOS 12.2+ (latest version) *
Audio issues - if you can see the video but do not hear any audio, go to Safari ▶ Preferences ▶ Websites ▶ Auto-Play, select www.konnectclub.com and change the settings to "Allow All Auto-Play". Make sure to quit and restart Safari after the change.
|Opera (latest release version)|
* Important: For iOS devices, make sure that Low Power Mode is NOT activated. This turns on automatically when your battery level is low. With low power mode activated, you may not be able to watch the live-stream or hear the audio.
Getting Access to Live Stream or Recording
A ticket is required to gain access to the live-stream or recording of a virtual event. You can purchase a ticket and use it right away. If you already have a ticket, click the Watch button on the screen while the live-streaming is happening during the event.
If you have created an account for yourself while purchasing the ticket, the ticket code will be automatically available in your account and you will not be prompted to enter it. Otherwise, copy the code from the ticket email and enter here. If you just purchased a ticket and haven't closed your web-browser, the ticket code will be automatically populated for you.
Important: One ticket code can only be used to watch the live-stream on one screen at a time. If the same ticket code is used to connect again, the previous live-stream session will be automatically disconnected.
If a recording is made available by the event organizer, you will be able to watch the recording up to 24 hours after the event using your ticket code.